Social Responsibility
Fostering an environment that values diversity, equity and inclusion helps create an inclusive organization that respects and embraces the differences of employees, customers and the communities where we live, work and serve. NJR prides itself on promoting a culture that respects co-workers and values concern for others. Learn more.
We strive to deliver an exceptional quality of service to our customers who depend on us. Consistent with our Commitment to Stakeholders, NJR has prioritized a high standard of quality service to our customers.
NJNG is consistently recognized externally for its excellence in customer service. NJNG was named a “Most Trusted Brand” for the eighth consecutive year, a "Customer Champion" for the seventh consecutive year, an “Environmental Champion” for the sixth time and a utility that is “Easy to Conduct Business With" for the third consecutive year by Cogent Reports from Escalent. Learn more.
Our employees are our greatest strength; and we aim to empower them with the tools and resources to thrive in an environment where their voices are heard. Our employee focus areas include Business Resource Groups, Workforce Attraction and Recruitment, Workforce Diversity, Employee Engagement and Wellness, Talent Management and Employee Safety. Learn more.
Significant resources, both financial and human capital, are dedicated to managing the safety and integrity of NJR’s energy infrastructure in all the areas we operate. Natural gas infrastructure has a strong safety record of transporting energy that is essential to our daily lives and the economic well-being of the customers and communities we serve. Learn more.
Providing reliable service is essential when customers depend on natural gas. Ensuring the reliability of natural gas service requires complex planning to meet the needs of a variety of customers, particularly during extreme cold weather and severe weather events. Additionally, incentive programs established through the efforts of the New Jersey Board of Public Utilities and the Division of Rate Counsel help customers who are struggling to pay their energy bills, ensuring they continue to receive safe, reliable service. Learn more.
The places where we live and work have been fundamental to our success and growth over the past six decades, and our employees are eager to give back – especially during times of need. That tradition for our company continued in fiscal 2021. Learn more.