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community service

Social Responsibility

Pride parade



Diversity, Equity and Inclusion (DEI)

Fostering an environment that values diversity, equity and inclusion helps create an inclusive organization that respects and embraces the differences of employees, customers and the communities where we live, work and serve. NJR prides itself on promoting a culture that respects co-workers and values concern for others. Learn more.


We strive to deliver an exceptional quality of service to our customers who depend on us. Consistent with our Commitment to Stakeholders, NJR has prioritized a high standard of quality service to our customers.

NJNG is consistently recognized externally for its excellence in customer service. NJNG was named a “Most Trusted Brand” for the 9th consecutive year, a "Customer Champion" for the 8th consecutive year, and a utility that is “Easy to Conduct Business With" for the 4th consecutive year by Cogent Syndicated from Escalent. Learn more.


Our employees are our most valuable resource. We recognize the power of a diverse, highly trained workforce and are committed to the professional and personal development of every employee to ensure a safe and respectful environment. Learn more.

Public Safety and Emergency Response

Significant resources, both financial and human capital, are dedicated to managing the safety and integrity of NJR’s energy infrastructure in all the areas we operate. Natural gas infrastructure has a strong safety record of transporting energy that is essential to our daily lives and the economic well-being of the customers and communities we serve. Learn more.

Service Reliability and Energy Assistance

Energy Assistance
At our core, NJR is an energy infrastructure company. Providing reliable service is essential because customers depend on natural gas for lifeline home heating, essential power generation and other critical needs. Ensuring reliability of the systems and services maintained by NJNG and our S&T businesses requires complex planning to meet the needs of a variety of customers, particularly during extreme weather events. Learn more.

Community Engagement

The places where we live and work have been fundamental to our success and our growth over the past seven decades, and NJR and our employees are eager to give back, especially during times of great need. That tradition for our company continued in fiscal 2022. Learn more.